Shipping Policy

LAVAH has implemented new safety procedures to ensure the safety of our team members, valued customers, as well as our local communities. In order to maintain a safe environment for our team members and customers, we've implemented rigorous cleaning and disinfecting procedures within our production, packing, and shipping process.

While we are working hard to make sure we do our best to keep up with demand, we are experiencing delays in order processing. We follow safety procedures to minimize the impact to our customers while staying devoted to implementing new measures to remain safe and efficient. With that said, all carriers are experiencing delays across their delivery networks due to increased demand and humanitarian aid delivery prioritization. This includes updates to order tacking and delivery times.

Thank you for all of your time and support during these uncertain times, and please stay safe and healthy! Our customer service team is here to help should you require any further assistance. Please note we are unable to redirect orders once your order is confirmed. Therefore, please ensure you provide the correct shipping address. Additionally, once your order is confirmed, it cannot be cancelled. 

HOW DO I TRACK MY ORDER?

You'll receive a shipping confirmation email once your order is fulfilled. Simply click on your tracking link in the email to view the up to date tracking information.